
Applies
to Craft items only - Call for Murphy Bed ordering info

All
of our products are divided into three categories: Books & Kits, Wood Cutouts,
and Supplies. Click on one of those buttons to start. Each category is then further
divided. For instance, each book we publish has it's own page with all the kits
from it listed there. First, click on "Books & Kits". Next, click
on the cover of the book you are interested in. There you will see the book and
all the kits from it listed and you can proceed to "Add to Cart". Supplies
and Wood Cutouts work pretty much the same way. Please note that each 1/8"
Birch Cutout shape is available as a 99¢ Crafty Cuts package (quantities
vary), or in a bulk package of 100 pieces.

Once
you have found an item you would like to order you need to add it to your cart.
Simply click the "Add to Cart" button at the end of each item listing
and you will be magically transported to the shopping cart. You can change the
"1" quantity before clicking "Add to Cart" or you can adjust
quantities from within the shopping cart program. To add more items click "Continue
Shopping" and you will go right back to where you were before. You can repeat
this process as many times as you like-we certainly won't limit you. Remember,
you can always change quantities or remove items later. Nothing is set until the
very end when you verify and submit your order. If you are browsing and decide
you don't want anything else, just hit "Back" as many times as necessary
to get you back to the shopping cart.

Here's
where we try to make sense of shipping costs. Problem is, it's amazingly simple.
To us, anyway. If you are ordering books only it goes like this: 1 book-$3.50,
2 books-$5.00, 3 books-$6.50, etc., to a maximum $9.00. If you are ordering wood
or a combination of wood and books it goes like this: Any amount is $9.00. So
when you are checking out click the "shipping" link and click the correct
button-books only or reg items. Big Disclaimer here: USA only. Everyone else proceed
to "Foreign Orders" section.

This
also includes any order that can't be sent via USPS Priority Mail. These orders
have to be taken to the Post Office personally by one of our overworked staff
members. They can be shipped UPS but it is much more expensive so my generosity
kinda runs out. If you want your package sent UPS simply state it in the "special
instructions" box when checking out stating that you will assume all cost.
No matter which way you chose we follow the same basic procedure-We charge the
actual cost of shipping plus a $9.00 handling fee (remember the overworked
employee). This will be charged separately and not on the shopping cart. the shopping
cart will only charge you for the goods. The shipping will be charged later.
Please note: we accept credit card only for all foreign orders.
Due
to the poor mail service in Mexico, we will NOT guarantee deliveries to Mexico.
You do so at your own risk!

Once
you have all your items in the cart and your shipping costs figured you are ready
to check out. This is the easy part. Just follow the instructions. Remember to
include an e-mail address and a valid phone number. We may need to contact you
if there are any discrepancies or problems with your order. When you have double
checked everything and are ready to send it to us, click the final "Submit
Order" button and you are done. You will receive an order confirmation by
e-mail and a credit card receipt also. These will come seperately. If you don't
get a credit cart receipt from Card Service International there may have been
a problem with the card. We will receive your order within an hour or two and
will ship it as soon as possible. Often within 24 hours but usually not more than
three days. We are striving for the 24 hour mark for all orders.

We
no longer sell wholesale. Our current prices are well below our previous wholesale
prices.

OK,
this isn't a required step but it would help us to serve you better. Let us know
ways to improve the site, products you might like us to carry, what you like or
dislike about our books, wood products, hair styles, etc. We strive to bring you
the best quality books and wood products possible. Let us know if we're succeeding.
Returns
& Shortages
Shortages
and damage must be reported
within 10 days of receipt. There are no returns on copyrighted materials (books).
Returns for any reason other than our error will be charged a 15% restocking fee.
Call 1-800-990-9609 for return authorization. Shipping fees are non-refundable,
except in cases of our error.